JeoKod support
For help, a bug report, or a privacy request:
support@bariton.devFor a technical issue, include your device model, iOS or Android version, JeoKod version, and the steps that reproduce the problem. Do not send passwords, payment-card details, or other sensitive information.
Quick fixes
- Fully close and reopen JeoKod.
- Check the App Store or Google Play for an update.
- For audio issues, check device volume and the sound setting in JeoKod.
- For reminders, enable JeoKod in device notification settings and select the reminder time again in the app.
- If Premium access is missing, use “Restore purchases” with the store account used for the purchase.
Account and data deletion
JeoKod does not create accounts, so there is no JeoKod account to delete. Progress, statistics, preferences, and notification schedules are kept on your device. You can use the reset options in the app or uninstall JeoKod to remove all local JeoKod data.
See the Data and Account Deletion page for detailed steps.
Response time
We aim to review support requests as soon as reasonably possible. Including reproduction steps and a screenshot may help us investigate more quickly.